Are You The Rights Owner?
We can only accept claims from the exclusive rights owner of the work in question. If you are a joint copyright holder, we need authorisation from the entire party, not a single entity.
If the work has ever been available as stock or via a picture agency, there is a chance that the value of the claim may be limited, OR the user may have licensed the image despite you having no record of the sale.
It is quite possible that if an image has been authorised for syndication by an agency, they may be waiting for payment before the sale appears on your royalty statements. There is also a chance the agency have issued a license but 'forgotten' to record the sale on your account. Double check!
Double check...
Please be sure that there is no license issued for this work - by you or by any authorised third party. You may end up liable for the user's legal expenses if you pursue an infringement claim that turns out to be authorised use.
What is the value?
How much would this same use cost anyone to license from the stock library/agency?
Although some people have a negative view regarding visible watermarks on images, when a watermark (or copyright management information embedded in the metadata) is removed, altered, or a new one added by an infringer, this dramatically increases the potential recovery. In the USA, EVERY instance of rights management information tampering is a statutory violation of the DMCA and punishable with a fine of between $2500 and $25,000.
Where has the infringement taken place? If it is on social media or a website, choose Online. If it is in a physical magazine or newspaper, choose print.
If the infringement is in a mobile app or software package, or anywhere else - choose Other and provide as much detail as possible.
For online/web infringements, please include a URL to each infringement - one URL per line. Please try to make sure you link directly to the article page rather than a 'feed' page - if your work appears on page 4 of a newsfeed today, in two days time it may be on page 49. We need to see the actual article - please be as detailed as possible.
Where an infringement occurs in a magazine or newspaper, please provide the publication title, date of issue, and page number. Please also supply a photograph or PDF of the page evidence in your file upload.
For infringements that don't appear online or in traditional media, please provide as much detail and evidence if possible. For example, if shown on TV - give the exact time, channel, programme - and presenter or segment details if known. If you have video to support it, please upload it or email us with the footage later.
For mobile apps or software etc, please provide screenshots and details of where the software is available for purchase, version number of the software if applicable, and publisher details.
Publication date...
For print publications please provide the date of the issue containing the work. For monthly publications choose, please add the cover date with the publication name.
Commercial vs Personal infringement
If the infringement involves any commercial or business activity, including not for profit or charitable trusts, then choose yes.

Personal users or blogs may be very difficult (though not necessarily impossible) to pursue without sufficient contact information for the infringer. Without knowing a physical address to contact non-commercial infringers, the best course of action may be to file a DMCA Notice Of Copyright Infringement against the web host instead.
What is YOUR license fee?
How much would this specific use have cost anyone to license directly from you?

You must be accurate - don't pluck figures from thin air. If you have a licensing price list - stick to it. If you don't have one, you can use software such as fotoQuote® by Cradoc Software. The fotoQuote® pricing has been accepted by the Patents County Court (now the Intellectual Property & Enterprise Court) as an acceptable guide for licensing prices of photography.

The reasonable royalty is one associated with the use of the particular copyright work in question. What would this copyright owner have earned for the reproduction of this photographic work by someone wishing to reproduce it?
If you have had any contact with the infringer, we would ask you to forward copies of all correspondence related to the claim.
Please provide any relevant contact details you have for the infringer so we can make or resume contact on your behalf.

Submit a claim

You can submit a claim for evaluation using the following form. It is broken down into relevant sections and shouldn't take any longer than 10 minutes to complete. While most answers are not required to submit the form, we may still at some point require all the information requested here.

Step 1: Your contact details
Are you trading as a business?

*Required Field

Step 2: The work in question

ZIP, JPG, PNG or PDF files only. Max total size 64mb. Please ZIP bundles if necessary.

Main Title

Are you the exclusive copyright owner?*
Is, or has the work ever been available via a stock library or agency?

*Required Field

Step 3: Infringement Details
Please specify where the infringements have taken place:

This should be a direct link to the actual page containing the infringement. Please make sure you don't include links to a 'page' of stories (eg: where the URL ends in ?p=57 or similar), as the page number will not be accurate as more stories are included. Please link to the actual page itself.

Please give details of each publication in a separate paragraph. Remember to include the publication title, publication date, and page number for each appearance in a publication by the same user.

Where can this infringement be found? eg: Billboard Advertisement, DVD Cover, Television broadcast etc.

Has a watermark or embedded rights management information been removed, altered, or added?

*Required Field

Step 4: About the infringer
Is the infringer a commercial business?
Have you had any contact with the infringer?

*Required Field

Step 5: Terms and Conditions

Revised January 9, 2022

1. General

1.1. These terms and conditions of business (“the Conditions”) apply to the provision of work carried out by IP Protection Limited (“us” or “we” or “IPP”) to the client (“you”).
1.2. Proposals (if any) shall be valid for 28 days from the date of issue, unless otherwise indicated.
1.3. Conditions shall form the sole basis of the contract between you and us notwithstanding anything to the contrary stated in your terms and conditions of business, unless we agree otherwise in writing.
1.4. In these Conditions:
1.4.1. reference to any statute or statutory provision shall, unless the context otherwise requires, be construed as a reference to that statute or statutory provision as from time to time amended, consolidated, modified, extended, re-enacted or replaced; and
1.4.2. headings will not affect the construction of the Conditions.

2. Your Instructions to Us

2.1. We may rely upon instructions given to us either orally or in writing by any person in your organisation that we reasonably believe to be authorised by you to communicate with us.
2.2. We may communicate with you by electronic mail. This is a proven method of fast, economic information exchange which will help us to ensure an efficient service to you. Information sent over the internet is not entirely secure and if you do not wish us to communicate with you in this way please let us know as soon as possible.
2.3. You represent and warrant that: (1) you are the owner of the copyrighted material, or (2) you have the requisite consent of the owner of the copyrighted material to instruct IPP.

3. Description

3.1. We shall carry out work on your behalf to recover any loss, damages, usage fees or other sums owed to you. However, in the event of us deciding that there is no case to answer upon review of any information obtained we may withdraw from your instructions without notice.
3.2. You will provide us with accurate information upon which any work agreed is to be carried out.

4. Cancellations

4.1. This agreement may be cancelled by either party by giving 30 days notice in writing, subject to clause 4.2 below.
4.2. We may charge you any expenses incurred and management time provided, in respect of the cancelled order.

5. Confidentiality/IP Rights

5.1. All information / documentation supplied by us for the purposes of this agreement remains the property of IPP.
5.2. The information/documentation provided must not be given to any 3rd party without the written authorisation of IPP.
5.3. All terms and charges are offered to you only and are not to be released to any 3rd party without the written authorisation of IPP.
5.4. We will hold confidential information about you and your affairs in the strictest confidence. We will only disclose such information to a third party if required to do so by law or if you have given your prior consent to such disclosure.
5.5. You may request details that we hold about you at any time. We may charge a fee in relation to the provision of our records in response to such a request. If you believe that any of the information that we hold in relation to you is incorrect, please notify us immediately and we will correct any such errors as soon as possible.
5.6. We may refer to work undertaken on your behalf in proposals, marketing literature and other publications only with your express permission.

6. Payment

6.1. You agree to pay us of any monies received in respect of the Conditions, relating to your claim, whether collected through IPP or an associate of IPP, such as IPP’s preferred Solicitors. You agree to pay any fees payable to IPP’s associates (if any) directly that you have been made aware of by IPP or the associate.
6.2. IPP may receive payment from the opposing side relating to IPP’s costs. For the avoidance of doubt, any such payment is outside of the scope of clause 6.1 above and is paid to IPP in its entirety.
6.3. You authorise us to receive payment of any loss, damages, usage fees or other sums owed to you. Upon cleared and available funds, we shall make payment to you after deducting IPP’s (and where applicable IPP’s associate’s) fee agreed in clause 6.1 above.
6.4. Invoices are payable within 7 days of the invoice date and time shall be of the essence. If any invoice that we issue to you becomes overdue then all invoices that we have issued to you shall immediately become due and payable.
6.5. We reserve the right to charge interest on overdue amounts at an annual rate of 4% over HSBC Bank Plc’s base rate ruling on the date payment is due.
6.6. If any of our invoices remain unpaid for 30 days we reserve the right not to carry out any further work on your behalf or on behalf of anyone connected with you until such invoices are settled in full.

7. Limitation of Liability

7.1. Subject to the provisions of the Conditions, the following provisions set out the entire financial liability of us (including any liability for the acts or omissions of our employees, agents and sub-contractors) to you in respect of:
7.1.1. any breach of the Conditions; and
7.1.2. any representation, statement or tortuous act or omission including negligence arising under or in connection with the Contract.
7.2. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Conditions.
7.3. Nothing in the Conditions excludes or limits our liability for death or personal injury caused by our negligence or for fraudulent misrepresentation.
7.4. Subject to Condition 7.3, we shall not be liable to you for:
7.4.1. any indirect or consequential, special or punitive loss, damage, costs or expenses;
7.4.2. loss of profit;
7.4.3. loss of business;
7.4.4. loss of revenue; or
7.4.5. depletion of goodwill.
7.5. You shall (in addition to, and without affecting, any other rights or remedies IPP may have whether under statute, common law or otherwise) indemnify and keep indemnified IPP and hold IPP harmless from and against all actions, claims, demands, liabilities, damages, costs, losses or expenses (including without limitation, consequential losses, loss of profit, loss of reputation and all interest, penalties, legal and other professional costs and expenses) resulting from any breach or non-performance by you of any of the provisions under this agreement.

8. Notices

8.1. All notices or other communications to be given under the Conditions shall be given in writing in English and, unless otherwise provided, shall be made by email or letter.
8.2. Any notice or other communication to be given by one party to the other under the Conditions shall (unless one party has by 15 days' notice to the other specified another address) be given to that other party at its business address.
8.3. Any notice or other communication given by either party shall be deemed to have been received:
8.3.1. in the case of notice given by hand, on the day of actual delivery;
8.3.2. if sent by email, on the day and time of receipt; and
8.3.3. if posted, on the second business day or, in the case of airmail, the fifth business day following the day on which it was despatched by first class mail postage prepaid or, as the case may be, airmail postage prepaid, provided that a notice given in accordance with the above but received on a day which is not a business day or after normal business hours in the place of receipt shall be deemed to have been received on the next business day.

9. Severability

9.1. If a provision of this Agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect:
9.1.1. the legality, validity or enforceability in that jurisdiction of any other provision of this Agreement; or
9.1.2. the legality, validity or enforceability in other jurisdictions of that or any other provision of this Agreement.

10. Assignment

10.1. The Conditions may not be assigned, licensed or otherwise purported to grant rights over or transfer the benefit of any parties’ rights or obligations under this Agreement without the written consent of the other party.

11. Data Protection Act

11.1. Both parties shall comply with their respective obligations under the Data Protection Act 2018 and each party shall provide the other, upon request, with such information as the other may reasonably require to satisfy itself as to the compliance of the party with such obligations.
11.2. Each party shall take such steps as the other may require to enable the other to comply with its own obligations under the Data Protection Act 2018.

12. Force Majeure

12.1. If one party is prevented directly or indirectly from performing any of its obligations under the Conditions by reasons of any war, flood, acts of God, riot, acts of civil or military authorities, fire or any cause whatsoever beyond its reasonable control (but expressly excluding strikes or industrial disputes affecting only that party’s employees) it shall be under no liability whatsoever to the other party for breach of its obligations hereunder resulting from such a cause.
12.2. In the event of such delay the affected party may defer the provision of the Services for an equivalent period of the act of Force Majeure.

13. Governing Law and Jurisdiction

13.1. The Conditions shall be governed by and construed in accordance with English law. You irrevocably submit to the exclusive jurisdiction of the English courts in connection with any matter arising from the contract between us.

*Required Field